Safety recall — pool fence latches

Wednesday, 11 April, 2018

Safety recall — pool fence latches

The NSW Department of Fair Trading has issued the following product safety recall advice and rectification information for NSW consumers, councils and certifiers.

SafeTech Hardware Australia has recalled some of its pool gate latch products, which are non-compliant with AS 1926.1-2012 (even though the labelling suggests they are compliant). The design allows the latches to be locked in the open position, which means the products do not meet with clause (b) of AS 1926.1-2012.

The following products are affected:

  • SafeTech Top Pull pool gate latch (key lockable)
  • G8Safe Top Pull pool gate latch (key lockable)
  • SafeTech TriLatch (key lockable)
  • G8Safe TriLatch (key lockable)

The latches were sold separately and also in the following kits:

  • SafeTech trade packs (key lockable)
  • G8Safe Megapack (key lockable)

What should consumers do?

The Australian Competition and Consumer Commission (ACCC) has advice for consumers on how the barrier can be made compliant. This advice and further information about the product recall is on the ACCC’s Product Safety website.

What should A1, A2, A3 and E1 certifiers and councils do?

When certifiers and councils inspect swimming pool barriers they should check if the non-compliant latches are fitted. If the barrier has a non-compliant latch, the lock on the latch should be disabled immediately in accordance with the consumer advice given by the ACCC.

If the lock on the non-compliant latch is not disabled for any reason, a certificate of non-compliance for the barrier should be issued immediately, because the barrier will not be compliant with AS 1926.1-2012.

When councils and certifiers inspect swimming pool barriers they should also check if there are any other products (which form part of the barrier) that do not comply with AS 1926.1-2012. If a non-compliant product is identified, a non-compliance certificate should be issued and Fair Trading advised, either by lodging an online enquiry or calling 13 32 20.

Certifiers need to ensure the accuracy of information they enter on the Swimming Pool Register

The NSW Swimming Pool Register is the central record for all swimming pool certificates of compliance and non-compliance and is used by the NSW Government, real estate industry, local councils, home buyers and pool owners to verify the existence of certificates for properties in NSW. It is important that all information contained in the register is accurate and up to date. Many inaccuracies in the register have been recently identified.

Certifiers must take all reasonable steps to ensure that accurate address details are entered for pool inspections. An incorrect entry on the register may amount to unsatisfactory professional conduct and may also constitute the provision of false or misleading documentation or information, which is an offence under the NSW Crimes Act.

The Swimming Pool Register relies on data from the NSW Spatial Services Address database. The register search results default to the closest numbered property, so diligence is required when checking the chosen property number and address.

When updating the Swimming Pool Register, if you cannot find the address on the Spatial Services SIX Maps viewer, the address cannot be entered. Alternative incorrect addresses should not be entered in this instance. The certifier or property owner must then contact local council and request an address update with Spatial Services via

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