Davey voluntarily recalls EcoSalt units

By Alice Richard
Wednesday, 26 October, 2016

Davey has voluntarily commenced a recall of its EcoSalt salt water chlorinators. The company has received reports of some cell components of the chlorinators fracturing or rupturing, damaging the cell and, occasionally, the connecting pipework.

While no injuries have been reported due to the defect, the company has expressed concerns that plastic fragments could be ejected from the cell if it fractures, causing injury to bystanders.

Davey will directly contact all of its dealer network, retailers and pool builders who have purchased an EcoSalt chlorinator.

No flow or low flow of water through the chlorinator cell may lead to an unintended build-up of gases in the cell. In a very small number of cases this has resulted in the cell fracturing or rupturing when an ignition source has been present. Davey says it believes that a product event cannot occur where the chlorinator cell remains full of water and there is a constant flow of water through the cell. Therefore, as long as users follow the product information (also known as the Important Safety Instructions for Use), the cell will not fracture or rupture.

The company will then install a mechanical flow switch on all installed EcoSalt chlorinators to prevent the issue occurring. These installations will start in November and will be carried out by Davey or qualified service dealers.

Retailers and suppliers with any existing inventory of EcoSalt chlorinators should contact the EcoSalt support hotline (1300 889 387) to arrange for a free upgrade of the EcoSalt units.

“Your personal safety and continued satisfaction are of utmost importance to us. Furthermore, Davey Water Products takes pride in offering safe products of high quality and we sincerely apologise for any inconvenience that this product recall may cause,” the company wrote in a statement on its website.

Davey has been manufacturing and distributing the EcoSalt units for the last 10 years.

More information about the recall is available from www.davey.com.au/flowswitch.

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