Top tips for keeping your Wave 300XL cleaner in top condition

Orimatech (Poolworx Pty Ltd)

By John Davie
Monday, 16 January, 2017

Top tips for keeping your Wave 300XL cleaner in top condition

They say an ounce of prevention is worth a pound of cure, and this is particularly true of robotic pool cleaners — especially in commercial facilities where time is money. Having staff carry out simple maintenance tasks regularly can help prevent larger issues arising down the track, minimising downtime and reducing costly, avoidable repairs.

If you look after your equipment, it will serve you well. Here are a few easy-to-manage tips to keep your Wave 300XL cleaner in top condition.

Error messages

  • If the cleaner is displaying an error message, don’t ignore it! It’s important to resolve any errors before using the cleaner again.
  • Note any error messages, such as ‘No communication error’ or ‘Robot is stuck’, and view the error report.
  • If you can’t resolve the issue yourself, contact your service provider with the details. They may be able to solve/diagnose the problem over the phone, getting you up and running again quickly.

Filter bags

  • Clean the filter bags after every cycle: rinse them out and leave them to dry. Machine wash them as necessary
  • A ‘Filter bag full’ alert on the MMI isn’t cause for alarm. It simply means that the bag needs to be cleaned at the end of the cycle.
  • Ensure bags are secured in position before each use.

Ensure the filter bags are secured in position before each cycle.

Ensure the filter bags are secured in position before each cycle.


  • After each operating cycle, clean the robot’s body and brushes, and around the drive belt area, using a garden hose or air hose.
  • The rollers will collect rubbish like dirt, hair and elastic bands, which will make them less effective. Remove these to free up the brushes.
  • Use fresh water to clean the robot — the pool chemicals will deteriorate the plastic over time.

Brushes on the Wave 300XL cleaner.

Brushes on the Wave 300XL cleaner.


  • Once a week, clean around the impeller. Remove the Phillips-head screw that secures the impeller cover to do this.
  • Twist the cylinder cover anticlockwise to open.
  • Physically remove foreign objects from around the impeller, then hose.

To access the impeller, remove the phillips-head screw that secures the impeller cover.

To access the impeller, remove the Phillips-head screw that secures the impeller cover.

To open the impeller cover, twist it anti-clockwise.

To open the impeller cover, twist it anticlockwise.


  • Keep the floating cable orderly to enable it to be rolled up easily.
  • Regularly unroll the entire cable and rearrange it on the roller.
  • Twisting of the cable is not common, but over time it will develop twists. Twisted wires are at risk of shorting out.
  • Never lift the dead weight of the cleaner out of the pool by the cable. Always use the handle provided.

Remote control unit

  • The remote control is only for manual use. It is splashproof but should not be immersed in water. For this reason, many duty managers don’t give out the remote controls because they can be accidentally dropped in the pool.
  • The remote control unit is powered by two AAA batteries. Replace the batteries as necessary.

Preventive maintenance

  • Preventive maintenance by a Commercial Master Dealer is required every 1500 working hours or 12 months (whichever comes first).
  • Keeping to this schedule will ensure the robot stays in good working order. It’s especially important during the warranty period.
  • Ideally, this should be scheduled during the off-season to minimise downtime.
  • After 12 months, the robot will display a ‘Maintenance required’ alert.

Rental options

Fully maintained rental options are available and are becoming very popular. How do they work?

  • Generally, they’re for a fixed 24- or 36-month period, with a capped cost paid each month.
  • The fee includes replacement parts and labour.
  • At the end of the rental period, you’ll receive a new cleaner and begin a new contract period.

This sort of arrangement caps the cost for the client, giving certainty over costs. It also ensures that your equipment stays in good working order and you don’t need to worry about maintenance.

Commercial Master Dealers will usually prioritise rentals in their service departments, giving you a fast turnaround compared to operator-owned units.

This article is based on a presentation delivered at the 2016 NSW Country Pool Managers’ Conference.

Related Articles

How suitable is solar?

New research from the VTT Technical Research Centre of Finland suggests that while solar power...

From 'no gear and no idea' to industry expert: John McKenny

A regular contributor to Pool+Spa, John McKenny is a well-known face in the NSW pool...

Letter to the Editor: RE: Comment on Public pool filter standards urgently needed

While I respect anyone who has 35 years experience in this industry, Mr Cockerell's remark...

  • All content Copyright © 2020 Westwick-Farrow Pty Ltd