Dial Before You Dig now law in NSW

Sunday, 14 November, 2010

From 1 July 2010, Dial Before You Dig became law in NSW. It is compulsory to notify Dial Before You Dig of the time and place of work no more than thirty days before the work starts. You can start work as soon as you have received the plans and satisfied any other requirements set by the network operator.

If a network operator believes that excavation works could damage or interfere with its network, they can issue a notice requiring changes to the excavation work. If required, the work can also be prohibited. Damage to gas and electricity networks must be notified to the operator of the network as soon as possible.

The penalty for interference with electricity or gas works has been doubled to $22,000 for individuals and $440,000 for corporations. The maximum jail sentence has also been increased to five years. Gas and electricity network operators can recover the costs of damage to their mains and cables.

The representatives of gas and electricity network operators have also been given increased powers to enter premises to repair networks or serve notices.


Regulations have been introduced to support the changes in legislation. These Regulations are titled the Electricity Supply (General) Amendment (Infrastructure Protection) Regulation 2010 and the Gas Supply (Safety and Network Management) Amendment (Infrastructure Protection) Regulation 2010.

Under the regulations, Dial Before You Dig must be notified for:

  • Almost all work on private property, including work approved by a Council

  • Work by a public authority and

  • Work on underground utility services

But there are exemptions for emergency work and potholing to find underground networks.

Who is "Dial Before You Dig"

Dial Before You Dig is a free national community service designed to prevent damage and disruption to the vast pipe and cable networks which provides Australia with the essential services we use everyday - electricity, gas, communications and water.

Dial Before You Dig acts as a single point of contact for you to receive information about underground networks at your excavation site so you don't have to contact the utility organisations individually. All you do is simply tell Dial Before You Dig your dig the location and they pass on the referral to the affected asset owners (if any). And they send the information directly to you, generally within 2 working days.

Lodging your enquiry online is as simple as registering online at: www.1100.com.au

Related News

New partnership for Narellan

Narellan Pools has announced a partnership with North America's largest pool company, Latham...

SPASA Women in Leadership — don't miss out

Want to win over the most difficult customers? Join the Communications in Action workshop,...

Spa Electrics boosts The Next Step facilities

Spinal cord injury recovery organisation The Next Step has opened a brand new wellness hub,...

  • All content Copyright © 2020 Westwick-Farrow Pty Ltd